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Insights and guides for CRM decision-makers

Practical analysis across four pillars: build vs buy decisions, industry-specific CRM, development best practice, and the technology trends shaping modern platforms.

Abstract UK compliance dashboard showing FCA Consumer Duty metrics for a financial adviser CRM
CRM by Industry

CRM for UK Financial Advisers: FCA Compliance and Consumer Duty Guide for 2026

A 2026 guide for UK IFA firms on choosing a CRM that meets FCA Consumer Duty, SYSC record-keeping, operational resilience, and UK GDPR obligations. Compares bespoke and off-the-shelf platforms, with a six-capability specification and a practical switching playbook.

13 April 202621 min readBespokeCRMs Team